SHIPPING IS ALWAYS FREE!
We ship your Crested Gecko in styrofoam lined cardboard boxes with prominent labels and decals showing its a
live Crested Gecko! We want to ensure it gets the best care on the way to you.
We do have some restrictions on shipping, and all are for the safety of the Crested Geckos we sell!
Crested Gecko safety comes first!
We can only ship DOOR TO DOOR if your temperatures are between 40f as the low or 85f as the high. -Please note
this also depends what time FedEx says they can deliver by. We only ship Mon, Tues. and Weds.!!
We can ship at 25f-39f to a FEDEX SHIP CENTER (not a FedEx kinkos, pak mail, or FedEx Office)
We can ship 85f-100f to the same location as above.
If you have work, school, appointments let us know and we can arrange alternate shipping days, or have them held
for pickup as well so they don't go around all day on a truck! You need to present ID for FedEx pickup.
Crested Geckos like it cool, not hot, so this is the safest way for them to ship to you.
We ship ALWAYS FedEx Priority Overnight. This is a SERVICE not a time frame. This means that when we ship, it
will arrive the next day (overnight).We may delay shipping a day, or ship same day as you ordered, it just depends
on timing, temperatures, gecko feeding schedules, etc. Please be patient, we are only looking out for your new
Crested Gecko! We use heat packs if it is too cold, cold packs if it is too hot, and if its in-between, we may use
whats called a CYROPAK - which is used to ship medicine at a constant temperature! No expense spared to
ensure safe arrival of your new Crested Gecko!
THERE ARE NO REFUNDS FOR WEATHER DELAYS, DROPPED TAILS IN SHIPPING, OR DOAS. Only store credit for replacements.